The company’s registered address only accepts letters from local authorities regarding your registration, annual return, and tax return.
The virtual registered office address allows your company to have a local company address and receive mail from it. Sometimes you can have a local phone number, which in some cases can increase the credibility of your company.
Is there a difference between registered offices and virtual offices?
The registered office service means that the company you set up is registered by the court at this address. Alternatively, you can use this address as your company’s official address.
In contrast, a virtual office service can guarantee you a more famed business address. This service may include telephone services, messaging and package services, and sometimes also the possibility of renting a conference room.
Who should use the services of a registered office in the UK?
For small companies, a prestigious address or the opportunity to rent a conference room at a good price is a great opportunity to raise the prestige of the company. Since the cost of maintaining the office is primarily borne by the service provider, the company or individual can save on the cost of maintaining the office.
Businesses wishing to expand their activities abroad can also benefit from being headquartered in the UK, where real estate prices are extremely high.
As the Hoxton Mix says, users of a virtual office are those:
- who are looking for a regular secretary but at a lower cost;
- who want to hold meetings in a professional environment;
- who launches a pilot product or service;
- who open a company;
- who reduces the number of office staff;
- who transfers office staff to remote work;
- who expands the firm;
- who wants to declare their presence in another country or city;
- who seeks a prestigious postal address in an expensive area to improve corporate image;
- who is looking for a legal address to register a legal entity of the organization to comply with government regulations;
- who is looking for technical support or business services, such as copying, printing, and faxing;
- who is looking for the person responsible for collecting and classifying mail and parcels;
- who creates business on the Internet, for example, online stores.
The advantages of a virtual office are multiple. A virtual office is an ideal solution for remote business management. By opening a virtual office, the client significantly optimizes the cost of maintaining the company’s representation in the country of its registration, reducing the cost of rent and wages to employees.
What services do virtual offices include
- Postal address at the place of registration of the company with the possibility of sending incoming correspondence. All mail (mail, letters, notifications, and parcels) that will come to the address of the company will be forwarded to the address specified by the client or stored in his office until the receipt of orders.
- The registrar responds to telephone calls during working hours and, if necessary, 24 hours a day in any required language.
- Email address and, of course, correspondence forwarding .
- All incoming faxes are forwarded to an email address in any country of the world at the client’s choice.
- Dedicated phone number with redirection. All incoming calls are redirected to city and mobile numbers. Callers won’t know the call has been forwarded. The main advantage of the redirection service is that for clients and business partners the owner of the virtual office will always be in the country they call.
At the client’s request, there is a possibility to rent an office and a conference hall. For business meetings, it is possible to rent an equipped office for the required number of hours.
The cost of operating a virtual office usually depends directly on the rates for the rental of telephone lines and other services in different countries.
The basis of virtual office workflow
- The customer’s phone call is received at the call center by the telephone allocated by the office owner. The phone number he’s calling is the country code of his company.
- The Secretary/Call Centre Officer picks up the phone and presents the name of the company in pure English (Chinese, French, etc.).
- Then the call is transferred to any phone, including mobile anywhere in the world. The client creates the illusion that the person is in the office.
- If the office owner is not available at this time, the secretary will answer the call and inform us about this. The secretary will write down all the information for the office owner and give it to him.
The customer’s postal address usually has one of the most prestigious addresses in the center of the specified city. All correspondence received at the office address is forwarded to the address specified by the client.
Virtual incognito phone number allows the office owner to combine all existing phone numbers under a single number. All calls to the virtual number are sent to the real phone numbers specified by the office owner. Working on the principle of forwarding, a virtual incognito number will allow you to always stay in touch.
Advantages of the virtual room:
- Independent and free selection of beautiful rooms in any city.
- The selected virtual number will always follow its owner when changing the location of the office.
- Calls from a virtual number can be redirected to any specified number, including numbers from another city or country.
- Ability to use the second call, call translation, conference, voice mailbox, and more.
- Multichannel number: the ability to receive up to 30 calls at the same time, independently set priority numbers or evenly distribute the load between them by using the Queue service.
- A complete replacement for the call center.
Summing it up
By having the virtual office services from the Hoxton Mix, your UK company can gain the following benefits:
- company address service and mailbox management;
- local phone number.
For instance, a British legal address can be presented on your website and business cards. Such assistance can give your UK company a professional address. This will let your customers or partners search for you on Google for more details. And also this address will increase the reputation of your company
Letters from your British company will be received and you will get an email notification of this.
In addition, the telephone number received in the UK will be provided within one working day. This local phone will be forwarded directly to your phone number so you can control your calls.
