According to a council document, a new IT tool for council social workers has had its launch delayed from this summer to late autumn.
The Mosaic software, which provides case management tools for social workers, already had its launch delayed from March to June earlier this year.
It is intended to replace a number of out of date tools currently being used for the task by staff in the council over time.
It is understood that there are no budget implications rising for the council as a result of the shifted launch date.
According to the document, going before the city’s education committee on Thursday, the delay is to allow the council more time to ‘complete workstreams’ and fully test the software before launch.
It adds that training plans to support 2,000 anticipated users of the system are progressing well.
In September 2024, it was announced that Edinburgh Council would contract with software firm The Access Group for their Mosaic software.
The council is integrating Mosaic into its digital infrastructure in partnership with Canadian multinational IT firm CGI, which it has worked with since 2015.
The partnership had a rocky start, with rollout of parts of the council’s IT system being delayed by 18 months as of summer 2017.
In addition, at the time, the council faced a ‘critical’ failure, such as an outage of email service, occurring once a week, and promised £6m/year savings were not being achieved.
CGI was also involved in a contracting scandal around a Scottish Government farm subsidy programme.
The fiasco saw costs balloon for the government, as led to it being subject to EU fines.
Since 2017, the rate of failures sustained by the council has lessened significantly, and the city extended its contract with the firm until 2029 in 2020.
The partnership faced another blip in 2024, when 44,000 iPads rolled out by the city’s Empowered Learning initiative were found to be lacking in digital safeguards.
In some situations, pupils were able to access inappropriate material on the devices.
By Joseph Sullivan Local Democracy Reporter
