The bus operator Lothian supports the work of Strut Safe which is a volunteer-operated support phone line for anyone travelling alone. It offers a friendly voice at the end of the phone.
Lothian is the first public transport provide in the UK to enter into a partnership with the organisation which also has its roots in Edinburgh.
Strut Safe telephone lines are open on Friday and Saturday evenings between 1900 – 0300 hrs, and on Sundays from 1900 – 0100 hrs. The volunteer-led team stay on the phone with callers until they have arrived safely at their destination, no matter where they are going or where they have come from. All volunteers are thoroughly assessed and trained.
Gaynor Marshall, Lothian’s Communications Director, said: “Lothian is committed to delivering inclusive and accessible bus services. Our partnership with Strut Safe promotes awareness of an organisation which can offer our customers the opportunity to feel supported and connected through every part of their journey.”
Rho Chung, Director of Communications at Strut Safe, said: “We are so excited to be partnering with a transit provider from Edinburgh, where Strut Safe was founded. Public transit is an essential part of making public life safe and accessible for everyone, and we are delighted to be part of Lothian Buses’ initiative to help their passengers feel safer before, during and after their bus journey. Through our partnership, we hope to help our callers feel safe and supported from door to door.”
You can find out more about Strut Safe here.
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