Due to the coronavirus situation Norwegian is gradually cancelling most of its flights and will temporarily lay off 7,300 employees.
The airline has already stopped many of its flights but its priority this week is to ensure that as many customers can get home as possible.
They will work with authorities in any country to ensure that flights are arranged for any passengers stranded away from home.
Customers who are directly affected by route changes and cancellations will be contacted by Norwegian via text message or e-mail.
CEO Jacob Schram of Norwegian said: “What our industry is now facing is unprecedented and critical as we are approaching a scenario where most of our airplanes will be temporarily grounded.
“Several governments in Europe have already said that they will do everything they can to ensure that their airlines can continue to fly when society returns to normalcy. We appreciate that the authorities of Norway have communicated that they will implement all necessary measures to protect aviation in Norway, consequently securing crucial infrastructure and jobs.
“We understand that this extraordinary situation is stressful for our customers, but I want to assure everyone that we are working around the clock to ensure that everyone is taken care of in the best way possible at this time.”
From 21 March 2020 the airline will fly a reduced domestic service in Norway and between Nordic capitals. The only remaining international service will be the Scandinavia to Thailand service which will cease at the end of March.
Until now Norwegian has carried almost 6 million UK passengers each year from Edinburgh, London Gatwick and Manchester to 30 destinations worldwide.
All flights that will be operating will be available for sale on Norwegian.com
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