Edinburgh Trams and Lothian both win at National Transport Awards

Both of Edinburgh’s public transport operators, Edinburgh Trams and Lothian won in their categories at the 21st Annual National Transport Awards in London on Thursday evening.

Lothian won Bus Operator of the Year and Edinburgh Trams won Tram Operator of the Year. In the west McGill’s Bus Group won the Best Bus Service award for their Glasgow Nightbus.

The awards ceremony was held at the Westminster Park Plaza in London to recognise the accomplishments, dedication and efficiency in the UK transport industry.

The Local Transport Minister, Simon Lightwood MP, addressed the 600+ guests. He said: “I was delighted to attend the National Transport Awards tonight and celebrate the fantastic achievements of our transport heroes. Transport workers are the backbone of our economy – helping to drive growth and connect communities nationwide. As we deliver the biggest overhaul to transport in a generation, the work of each and every driver, engineer, manager and the countless others who keep our country moving will be vital”.

There was a large Edinburgh presence at the awards with former council officer, now Director of Public Realm at The Crown Estate, Daisy Narayanan, MBE on the Judging Panel, and one of Lothian’s drivers, Thomas Fair, being commended in the frontline Employee of the Year category.

Transport and Environment Convener, Cllr Stephen Jenkinson said: “I’m incredibly proud that Lothian Buses and Edinburgh Trams have won Bus and Tram Operator of the Year at the National Transport Awards 2024 in London yesterday evening.

“The fact that our city took home the top prize in both categories is testament to the quality of our integrated, green and affordable transport network which serves our visitors and residents day in and day out.

“Our bus and tram services are key to creating a better connected, environmentally friendly and sustainable city for all – and to meeting our ambitious 2030 climate targets. I’m clear that improving and expanding these networks remains a key priority for the capital. We’re very fortunate to have such talented, dedicated and hardworking colleagues working to keep Edinburgh moving and they have my sincere thanks.”

Lea Harrison, Managing Director Edinburgh Trams said: “To be recognised by colleagues from across light rail, and the wider transport sector, is a real achievement and the entire team can be proud of their efforts to secure these prestigious titles.

“The awards also reflect the continued popularity of our trams with both local residents and the millions of visitors the city attracts every year. The National Transport Awards also saw Lothian Buses named Bus Operator of the Year, marking a double win for our great city’s exceptional public transport network.”

Edinburgh Trams was named Most Improved System at the Global Light Rail Awards on Wednesday of this week.

Edinburgh Trams team with Lea Harrison Managing Director on left.

Sarah Boyd, Managing Director of Lothian said: “I am absolutely delighted that Lothian have been recognised as Bus Operator of the Year at the National Transport Awards.

“Our people make Lothian a great place to work, and this award is a testament to their hard work and dedication to ‘getting it right’ in delivering for our customers on a daily basis.

“This award belongs to them, and I would like to take this opportunity to thank every one of our people for their passion, commitment and loyalty.”

At the event in London, Lothian Driver Thomas Fair was also highly commended in the Frontline Employee category for his fast actions when a customer went into labour on his bus.

Anthony Smith, Chair of the Judging Panel said: “What a 12 months! A new Government, epic weather, an upcoming budget, bus and rail reform, tough times for money people, riots, staff shortages and spiralling costs. Through all that, transport folk have played a critical role in keeping the country’s infrastructure moving smoothly. From maintaining roads and airports to ensuring buses, trains, and ferries operate efficiently, their dedication is evident. Amidst the daily challenges, they’ve consistently innovated, embraced diversity, and moved forward.

“So, a big thank you to all the dedicated transport people who play a crucial role in keeping our nation functioning smoothly. Your hard work and commitment ensure that essential goods are delivered, people can commute to work, and the economy remains operational. Your efforts do not go unnoticed and are truly appreciated.

“The National Transport Awards are a celebration of that human endeavour. Well done all, whether you won, were a runner up or entered. Now start your engines for National Transport Awards 2025!”

Full list of winners and commendations

  1. Regional Transport Authority of the Year
    Winner: Liverpool City Region
    Highly Commended: HITRANS
  2. Exemplary approach to Active Travel & Public Space
    Winner: Leeds City Council: Leeds City Square
    Highly Commended: Gloucestershire County Council: Gloucestershire Cycle spine
  3. Best Bus Service
    Winner: McGill’s Bus Group: Glasgow Nightbus
    Highly Commended: Brighton & Hove Buses: Regency Route
  4. Ferry Operator of the Year
    Wightlink
  5. Excellence in Road Safety, Traffic Management and Enforcement
    Winner: Stagecoach South East: Service Delivery Initiatives in Kent & East Sussex –
    On Board CEOs & Kent Streetworks
    Highly Commended: Transport for West Midlands – M5 Junction 1 Works
  6. Airport of the Year
    Winner: London Stansted Airport
    Highly Commended: Glasgow Airport
  7. Design, Engineering & Construction Project of the Year
    Winner: Transport for Greater Manchester: Stockport Interchange
    Highly Commended: National Highways, HS2, Balfour Beatty VINCI, HW Martin,
    ARMAC, McCanns and supporting organisations: A452/M42 Emergency Bridge
    Demolition
    Highly Commended: London Gatwick Airport: redevelopment of London Gatwick’s
    railway station
  8. Exemplary contribution to Net Zero
    Winner: London Borough of Hackney: Hackney’s Boroughwide Transport Projects
    Contribution to Net Zero
    Highly Commended: Dundee City Council: The Fourth Hub and Retractable
    Chargers
  9. Best Practice in Diversity, Inclusivity and Accessibility (10)
    Winner: Brighton & Hove Buses – trailblazers in accessibility
    Highly Commended: Ideas Ltd: Inclusively Designed Customer Touchpoints for
    Elizabeth Line Surface Stations
  10. Campaign of the Year
    Winner: Transport for Wales – ‘No Second Chances’
    Highly Commended: Transport for London: Making the Elizabeth Line the transport
    choice at Heathrow
  11. Digital and Technology Excellence in Transport
    Winner: Transport for West Midlands: Drone Network
    Highly Commended: Transport for London: Smart Stations
  12. Frontline Employee of the Year
    Winner: David Copley, First Bus
    Highly Commended:
    ▪ Ella Totterdell, Executive Assistant, Hitachi Rail
    ▪ Thomas Fair, Bus Driver, Lothian Buses:
    ▪ Vicki Paull, Technician – Glasgow Subway Fleet, Stadler Rail Service UK
    ▪ Daniel Sprought, Bus Driver, Stagecoach East Midlands
    ▪ Ian Tyler, Bus Driver, Aberdare Depot, Stagecoach South Wales
    ▪ Rachel Hart, Marketing Assistant, Stagecoach West Scotland
    ▪ Lynne Harrison, Customer Intelligence Support Officer, Transport for West
    Midlands
  13. Community Champion of the Year
    Winner: Richard Baker, MTR Elizabeth line (MTREL)
  14. Best Alliance / Collaboration of the Year
    Winner: East Midlands Railway (EMR), London Luton Airport (LLA) and Luton Rising –
    Working in collaboration to launch the Luton Airport Express
    Highly Commended: Translink and Golden Thread Gallery: York Street Station –
    transforming North Belfast through Transport & Art Collaboration
  15. Bus Operator of the Year
    Winner: Lothian Buses
  16. Rail Operator of the Year
    Winner: Crossrail/Elizabeth Line
    Highly Commended: Greater Anglia
  17. Tram Operator of the Year
    Winner: Edinburgh Trams
  18. Outstanding Contribution to Transport
    Dame Bernadette Kelly DCB
  19. Lifetime Contribution to Transport
    Alan Benson MBE
Lothian team including Driver Thomas Fair and wife Tracey Fair and special guest Jason Wallace and mum, Jill Wallace